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Sell your iPhone 16 Pro Max to mendmyi for cash, paid the same day

Sell Your iPhone 16 Pro Max

We pay up to £671, paid the same day.

A cracked screen, a worn battery, or both, will not stop us buying your iPhone 16 Pro Max: we grade the handset on its overall condition, functionality and completeness, and the figure shown is the figure paid. The less wear, the higher the grade. You can then choose free collection, our Haverhill counter or posting, and payment goes out the same day your ID is confirmed.

Storage
Condition
Battery health
Where do I find this?

Find your battery health by going to Settings > Battery > Battery Health > Maximum Capacity Apple's guide

Confirm your device matches - tick all that apply:

Not sure whether a part is original? How to check a refurbished phone

Before you sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.

GOV.UK: VAT margin schemes, section 6.2
We'll pay youCalculating your price

Confirm the checks to sell this phone

★★★★★ 4.9 from 763 reviews

Combined rating across Google, Trustpilot and Facebook reviews.

Paid the same day

Cash or bank transfer as soon as your device is checked, not store credit.

Price held 14 days

Once we send your offer it will not drop, so you have time to decide.

We repair, so faulty still pays

Cracked screen or worn battery is a job on our bench, not a write-off.

Not the iPhone 16 Pro Max storage or condition you were looking for?

We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.

No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.

Three steps

How selling your iPhone 16 Pro Max works

No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.

Get your price

Pick your iPhone 16 Pro Max storage and condition above and the price we pay appears straight away, no waiting for a callback.

Get it to us, three ways

Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.

Paid the same day

Accept the offer and you are paid there and then, cash or bank transfer, never store credit.

How selling your phone works, start to finish →

Your price

What your iPhone 16 Pro Max is worth depends on

Storage

Bigger storage means a better price. Tell the finder above which iPhone 16 Pro Max you have and it prices that exact variant.

The iPhone 16 Pro Max is bought by mendmyi in three storage sizes: 256GB, 512GB and 1024GB. Check which capacity your handset is before starting, so the figure you see matches the actual device you are sending.

Screen condition

A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.

Body and connector

Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.

Getting the handset to us is straightforward. mendmyi can collect your iPhone 16 Pro Max from your door free of charge, you can bring it to our Haverhill shop counter, or you can post it, and the price offered is the same whichever route you pick.

Photo ID and proof of address are required for every purchase mendmyi makes, with no exceptions, so it saves time to have them ready before you arrange anything. Once both are confirmed, payment for the iPhone 16 Pro Max is sent out the same day, whatever route the handset came in by.

Battery health

Our cut off is 90 per cent, so at or above that there is no deduction at all. Below it we take off what a genuine replacement costs us rather than calling the iPhone 16 Pro Max faulty. Apple's own 80 per cent mark is a repair threshold, not a resale one.

When you sell an iPhone 16 Pro Max to mendmyi, the figure offered is worked out from condition, functionality and completeness. A cracked screen or a worn battery does not rule the handset out; those issues simply place the device in a lower grade, and the offer shown to you at the start is the offer you are paid.

Battery wear is a normal finding and does not block a sale: if the battery in your iPhone 16 Pro Max has clearly aged, it simply places the handset in a lower grade. You do not need to replace the battery first, because we take the device as it is and reflect the wear in the figure offered.

Whether it powers on

A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.

iCloud or Google account lock

We can only buy your iPhone 16 Pro Max once it is signed out of iCloud, with Find My switched off.

Before your iPhone 16 Pro Max is collected, posted or handed in, sign out of your Apple Account and switch Find My off. A phone still linked to an account cannot be tested or transferred onward, so doing this one step in advance means there is no waiting once the handset reaches us.

Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your iPhone 16 Pro Max, our guide on how to check a refurbished phone walks through what to look for.

Five minutes

Before you sell: five minutes that protect you

Do these before you hand the device over and the sale goes through without a hitch.

  • 1.Back up what you want to keep

    Photos, contacts and anything else you would not want to lose. If an upgrade is replacing it, here is our guide to moving everything to your new phone.

  • 2.Sign out of iCloud or your Google account

    Turn off Find My before you hand over the iPhone 16 Pro Max. A device still signed in cannot be bought from you.

  • 3.Take out the SIM and any memory card

    These are yours to keep and are not part of the sale.

  • 4.Note down the IMEI

    Dial *#06# or check Settings to find it, in case you want a record for your own files.

Want the full walkthrough? Read our guide on how to wipe your phone before selling.

No surprises

Ownership, ID and your data

Three things worth knowing before you sell anything to anyone, not just to us.

The device has to be yours to sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."

We record name, address and ID on every purchase

We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.

It protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one. A photocard driving licence showing your current address covers both documents on its own.

GOV.UK: VAT margin schemes, section 6.2

Your data is wiped at our shop

Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.

Locked in

Your price is held for 14 days

Once we send you an offer for your iPhone 16 Pro Max, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.

What Our Customers Say

Rated 5★ across multiple platforms

Raymond
“I needed a Windows 11 reinstall quickly, no worries, would definitely recommend ”
Trustpilot
Darren
“Fast Friendly &Helpful service. Had 2 Iphones Id upgraded - I tried Dont Sit on it & they were a joke! Went in the store phoned were checked straight away given a good price - job done!”
Trustpilot
Dean
“Excellent service start to finish, would recommend to anyone, done on the same day i took it in, and a quality job too !!”
Google
Darren
“Brilliant efficient service, never ever trade your old Iphones in with anyone else!!!”
Trustpilot
sarah
“Great service, everything explained, professional job. Very grateful and would highly recommend. No more back of vape shops for me! ”
Trustpilot
Mr
“I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot. They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here. Highly recommended.”
Trustpilot
Janet
“I needed help with wiping my old iPad and setting up my new one. Fin was so knowledgeable and gave an excellent service. I would recommend him and the company to anyone. A grateful customer. ”
Trustpilot
Sean
“Very nice phone provided, sent special delivery, ordered 4pm Friday was with me 10am the next day. Also came with a protective case which was a nice touch. Will keep checking the website for new products.”
Trustpilot

Selling your iPhone 16 Pro Max

Does the amount quoted for my iPhone 16 Pro Max get reduced when the handset arrives with you?

No. The amount shown at quote time is the amount mendmyi pays for the iPhone 16 Pro Max; it is not a starting offer. We check the handset on arrival and grade it on condition, functionality and completeness, but the quoted figure is not lowered afterwards.

My iPhone 16 Pro Max has a cracked screen and the battery is past its best. Would you still accept it?

Yes. mendmyi accepts an iPhone 16 Pro Max with both a cracked screen and a worn battery. We simply factor the two faults into the condition grade, so the valuation reflects the overall state of the handset rather than treating either issue as a reason for refusal. There is no separate hurdle for having both problems at once.

What do I need to do to my Apple Account before my iPhone 16 Pro Max is collected or sent in?

Sign out of your Apple Account and switch Find My off before the iPhone 16 Pro Max leaves you. A handset that is still linked to an account cannot be fully tested or transferred, so doing this in advance keeps the process moving with no waiting once it arrives.

Is the price for my iPhone 16 Pro Max the same whether it is collected, posted or handed in at Haverhill?

Yes. Your iPhone 16 Pro Max can be collected from your door free of charge, handed in at our Haverhill shop counter or posted to us, and the price is the same for all three routes. Route choice never changes the figure on offer.

Which documents will you need from me, and how soon after do you pay for my iPhone 16 Pro Max?

Payment for your iPhone 16 Pro Max goes out the same day that your photo ID and proof of address are confirmed. Both are required on every purchase, with no exceptions, and the timing is the same whether the handset was collected, posted or handed in.

How should I choose between repairing my iPhone 16 Pro Max and selling it?

The choice is yours to make, because mendmyi repairs devices as well as buying them, so there is no pressure towards one outcome. Have the iPhone 16 Pro Max assessed and set repair against sale with both options in front of you; you are never steered towards whichever suits us.

More ways to sell

Need it fixed instead? See iPhone 16 Pro Max repairs.

Not in Haverhill?

We collect free from towns across the area, or send a tracked postage label.