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Sell your iPhone 11 Pro to mendmyi for cash, paid the same day

Sell Your iPhone 11 Pro

We pay up to £109, paid the same day.

What your iPhone 11 Pro is worth is decided by its condition, whether it powers on, and the storage capacity it holds. Cracked glass, a worn battery and other damage are all folded into the condition grade rather than causing a refusal. Give us an accurate description when you request an offer; the amount quoted is the amount paid, held for 14 days once our inspection confirms it.

Storage
Condition
Battery health
Where do I find this?

Find your battery health by going to Settings > Battery > Battery Health > Maximum Capacity Apple's guide

Confirm your device matches - tick all that apply:

Not sure whether a part is original? How to check a refurbished phone

Before you sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.

GOV.UK: VAT margin schemes, section 6.2
We'll pay youCalculating your price

Confirm the checks to sell this phone

★★★★★ 4.9 from 763 reviews

Combined rating across Google, Trustpilot and Facebook reviews.

Paid the same day

Cash or bank transfer as soon as your device is checked, not store credit.

Price held 14 days

Once we send your offer it will not drop, so you have time to decide.

We repair, so faulty still pays

Cracked screen or worn battery is a job on our bench, not a write-off.

Not the iPhone 11 Pro storage or condition you were looking for?

We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.

No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.

Three steps

How selling your iPhone 11 Pro works

No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.

Get your price

Pick your iPhone 11 Pro storage and condition above and the price we pay appears straight away, no waiting for a callback.

Get it to us, three ways

Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.

Paid the same day

Accept the offer and you are paid there and then, cash or bank transfer, never store credit.

How selling your phone works, start to finish →

Your price

What your iPhone 11 Pro is worth depends on

Storage

Bigger storage means a better price. Tell the finder above which iPhone 11 Pro you have and it prices that exact variant.

We buy the 64GB, 256GB and 512GB versions of the iPhone 11 Pro, and the storage variant forms part of the offer alongside the condition. Check yours in Settings before requesting a quote, because selecting the wrong capacity will produce a figure aimed at a different phone.

Screen condition

A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.

Damage to an iPhone 11 Pro does not mean you have to keep it. Cracks, scratches and dents lower the condition grade we place the phone in, but they do not rule it out, so the figure reflects what is really there rather than an ideal state.

Body and connector

Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.

How the iPhone 11 Pro reaches us is your choice: a free collection, the post, or the counter at our shop in Haverhill. The offer you are quoted is identical whichever route you pick, so choose the one that suits you best.

Once we have inspected your iPhone 11 Pro and confirmed the offer, that figure stays valid for 14 days. You have a clear fortnight to accept it, ask us anything or decide whether to sell at all, safe in the knowledge that the amount will not change while you make up your mind.

Battery health

Our cut off is 90 per cent, so at or above that there is no deduction at all. Below it we take off what a genuine replacement costs us rather than calling the iPhone 11 Pro faulty. Apple's own 80 per cent mark is a repair threshold, not a resale one.

The iPhone 11 Pro was released in 2019, so the original battery could be well worn by now. A tired battery is folded into the condition grade rather than treated as a fault that ends the sale, so there is no need to replace it before you sell. If the handset will not power on at all, tell us when you request the offer, so the figure is based on the phone's true state.

Whether it powers on

A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.

iCloud or Google account lock

We can only buy your iPhone 11 Pro once it is signed out of iCloud, with Find My switched off.

An iPhone 11 Pro still signed into your Apple Account, with Find My left on, cannot be tested or handed on to someone else. Clear both before you book the collection, post the phone or bring it to our shop counter, otherwise your sale will be paused until you do.

Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your iPhone 11 Pro, our guide on how to check a refurbished phone walks through what to look for.

Five minutes

Before you sell: five minutes that protect you

Do these before you hand the device over and the sale goes through without a hitch.

  • 1.Back up what you want to keep

    Photos, contacts and anything else you would not want to lose. If an upgrade is replacing it, here is our guide to moving everything to your new phone.

  • 2.Sign out of iCloud or your Google account

    Turn off Find My before you hand over the iPhone 11 Pro. A device still signed in cannot be bought from you.

  • 3.Take out the SIM and any memory card

    These are yours to keep and are not part of the sale.

  • 4.Note down the IMEI

    Dial *#06# or check Settings to find it, in case you want a record for your own files.

Want the full walkthrough? Read our guide on how to wipe your phone before selling.

No surprises

Ownership, ID and your data

Three things worth knowing before you sell anything to anyone, not just to us.

The device has to be yours to sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."

We record name, address and ID on every purchase

We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.

It protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one. A photocard driving licence showing your current address covers both documents on its own.

GOV.UK: VAT margin schemes, section 6.2

Your data is wiped at our shop

Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.

Locked in

Your price is held for 14 days

Once we send you an offer for your iPhone 11 Pro, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.

What Our Customers Say

Rated 5★ across multiple platforms

Neil
“Great service at good price by trustworthy staff - highly recommended”
Google
Haydar
“They fixed my phone right away, thank you”
Facebook
Donna
“Had to take my son’s iPhone in for a repair. Was fitted with a new battery within an hour and screen sorted where battery had swollen. Excellent service and would definitely recommend.”
Trustpilot
Raul
“Amazing work done by the guys from mendmyi Haverhill , I call them regarding my coffee machine broke done and they don’t say no to a challenge . Couple off day latter I received a call from them it’s fixed and ready for collection , I don’t have word to thank them for the professional and great service what they provide to me . They definitely won a loyal customer and recomand them to my close ones . Than you very much again . They really know what they are doing.”
Google
Darren
“Fast Friendly &Helpful service. Had 2 Iphones Id upgraded - I tried Dont Sit on it & they were a joke! Went in the store phoned were checked straight away given a good price - job done!”
Trustpilot
Grace
“they were fast in delivering,<br>my phone was fixed under 40min<br>had a nice experience with them and phone is back to life now perfectly”
Google
Dean
“Excellent Service – Data Fully Recovered!<br>I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot.<br><br>They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here.<br><br>Highly recommended.”
Google
Naser
“My phone had a cracked back glass, and I brought it in for repair yesterday. The repair was done perfectly, and everything looks great. The customer service was professional and friendly, and my phone was ready right on time. I’m very satisfied with the service and would highly recommend them.”
Google

Selling your iPhone 11 Pro

My iPhone 11 Pro still works but has picked up damage. How do I decide whether to have it repaired or to sell it to mendmyi as it is?

Ask what the iPhone 11 Pro still does for you, because mendmyi repairs devices as well as buying them, so you are choosing between two genuine options, not being steered towards one. If the phone is still the one you reach for, repair keeps it in your pocket; if a new handset has already taken over, selling it as it stands avoids the wait. The damage lowers the condition grade if you sell, but it does not remove the option to sell.

After mendmyi has inspected my iPhone 11 Pro and confirmed a quote, how many days do I have to accept it?

You have 14 days. Once the inspection is complete and the offer is confirmed, that figure is held for the full fortnight, so you can take your time without the amount being reopened.

When you give me a figure for the iPhone 11 Pro, is that amount open to being reduced when it lands with you?

No, it is not opened up for negotiation. The figure shown to you is the figure we pay, not an opening offer; our inspection simply verifies the phone matches the condition you described. If it does, the amount stays exactly as quoted.

If my iPhone 11 Pro arrives with a heavy crack across the glass and a battery that is clearly past its best, do you still go through with the sale?

Yes, we still go through with it. A cracked screen and a worn battery are exactly the kind of faults folded into the device's condition grade, and neither one is grounds to abandon the sale. The offer reflects that damage honestly, but the phone is bought rather than turned away.

Must I sign out of my Apple Account and switch off Find My on my iPhone 11 Pro before your courier collects it, or can that wait until after the sale?

You must do it before the collection. Until your Apple Account is signed out and Find My is off, the iPhone 11 Pro remains locked to you, so we would not be able to test it or transfer ownership, and the sale would be held up until you had cleared it.

I cannot easily get to Haverhill. What is the simplest way to sell my iPhone 11 Pro to mendmyi from where I live?

The simplest way is to book our free collection, or to post the device to us if that suits you better. Both routes are set up for sellers outside Haverhill, and the quote for your iPhone 11 Pro is exactly the same as the one you would receive at the counter.

More ways to sell

Need it fixed instead? See iPhone 11 Pro repairs.

Not in Haverhill?

We collect free from towns across the area, or send a tracked postage label.