Sell Your iPhone 11
We pay up to £99, paid the same day.
The offer mendmyi gives for your iPhone 11 is driven by its condition, not the model alone. Cracked glass, a worn battery or body damage is accepted and reflected in the condition grade. Once we confirm the figure after inspection it is held for 14 days, and payment is sent the same day your identity and proof of address clear.
We'll pay you
Calculating your price
Answer the questions above for a firm price
Tell us the storage and condition to sell this phone.
Confirm the checks to sell this phone
Combined rating across Google, Trustpilot and Facebook reviews.
Paid the same day
Cash or bank transfer as soon as your device is checked, not store credit.
Price held 14 days
Once we send your offer it will not drop, so you have time to decide.
We repair, so faulty still pays
Cracked screen or worn battery is a job on our bench, not a write-off.
Not the iPhone 11 storage or condition you were looking for?
We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.
No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.
Three steps
How selling your iPhone 11 works
No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.
Get your price
Pick your iPhone 11 storage and condition above and the price we pay appears straight away, no waiting for a callback.
Get it to us, three ways
Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.
Paid the same day
Accept the offer and you are paid there and then, cash or bank transfer, never store credit.
Your price
What your iPhone 11 is worth depends on
Storage
Bigger storage means a better price. Tell the finder above which iPhone 11 you have and it prices that exact variant.
The iPhone 11 was offered in three storage sizes: 64GB, 128GB and 256GB, and your offer is tied to the actual capacity inside your handset. Look through your Settings to confirm which of the three you are selling. Choose the wrong one and the quote request will not match the phone we later inspect.
Screen condition
A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.
Body and connector
Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.
Choosing how to send the iPhone 11 to mendmyi is up to you. You can book the free collection, hand it in over the counter at Haverhill, or post it yourself, and the offer applied is the same for each route. So choose what is convenient rather than what you think suits us.
After mendmyi inspects your iPhone 11, we confirm a final offer and that figure is held for 14 days. Payment follows the same day your photo ID and proof of address have been checked, however the phone reached us. That timeline is meant to give you certainty.
Battery health
Our cut off is 90 per cent, so at or above that there is no deduction at all. Below it we take off what a genuine replacement costs us rather than calling the iPhone 11 faulty. Apple's own 80 per cent mark is a repair threshold, not a resale one.
How we grade your iPhone 11 starts with how the handset arrives with us. Cracked glass, scuffs on the body and a battery that no longer holds charge are not reasons to refuse it; they are simply factors that place the phone in the right condition grade. Describe the damage honestly when you ask for a quote and the number you are given should not need to move.
Inside the iPhone 11 sits a 3110 mAh battery, and its natural ageing is a normal part of this handset's life. We do not require it to be in peak health before we buy it; a tired battery is taken into account as part of the condition grade just like screen wear.
Whether it powers on
A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.
iCloud or Google account lock
We can only buy your iPhone 11 once it is signed out of iCloud, with Find My switched off.
Clear your Apple Account and Find My from the iPhone 11 before you arrange anything with us. A handset still signed in to either remains linked to you, so it cannot be transferred in a clean state. Turning both off before collection or posting keeps the process quick.
Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your iPhone 11, our guide on how to check a refurbished phone walks through what to look for.
Five minutes
Before you sell: five minutes that protect you
Do these before you hand the device over and the sale goes through without a hitch.
-
1.Back up what you want to keep
Photos, contacts and anything else you would not want to lose. If an upgrade is replacing it, here is our guide to moving everything to your new phone.
-
2.Sign out of iCloud or your Google account
Turn off Find My before you hand over the iPhone 11. A device still signed in cannot be bought from you.
-
3.Take out the SIM and any memory card
These are yours to keep and are not part of the sale.
-
4.Note down the IMEI
Dial *#06# or check Settings to find it, in case you want a record for your own files.
Want the full walkthrough? Read our guide on how to wipe your phone before selling.
No surprises
Ownership, ID and your data
Three things worth knowing before you sell anything to anyone, not just to us.
The device has to be yours to sell
We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.
"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."
We record name, address and ID on every purchase
We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.
It protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one. A photocard driving licence showing your current address covers both documents on its own.
GOV.UK: VAT margin schemes, section 6.2Your data is wiped at our shop
Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.
Locked in
Your price is held for 14 days
Once we send you an offer for your iPhone 11, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.
What Our Customers Say
Rated 5★ across multiple platforms
“I needed help with wiping my old iPad and setting up my new one. Fin was so knowledgeable and gave an excellent service. I would recommend him and the company to anyone. A grateful customer. ”
“Such an easy and convenient purchase. Helpful and informative staff. Kept me informed and flexible with collection. Really pleased with my purchase and so glad not to have to traipse into a city!”
“I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot. They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here. Highly recommended.”
“Great service! Very friendly local business! Used the shop several times for different things always quick and efficient and fairly priced ”
“Excellent Service – Data Fully Recovered!<br>I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot.<br><br>They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here.<br><br>Highly recommended.”
“Very friendly, polite and very knowledgeable.. excellent service 👍🏻”
“Really helpful, easy to talk to and got the repair done quickly. Great service. Can recommend highly to non-techy people like myself.”
“Nothing is too hard in the store, a very helpful and knowledgeable young man”
Selling your iPhone 11
My iPhone 11 glass is cracked and the battery does not last as it used to. Is a handset in that state one you would reject?
No. We would not reject your iPhone 11 because of either problem. Both the cracked glass and the worn battery are handled as part of the condition grade, so we assess the handset exactly as it arrives rather than turning it away.
I am still signed in to my Apple Account with Find My active on my iPhone 11. Do I need to sign out before I sell?
Yes. You must sign out of the Apple Account and turn off Find My before selling, because while either is active the iPhone 11 is still linked to you and cannot be moved on cleanly. Take care of both before you book the collection or send the device.
I would rather not drive to Haverhill with my iPhone 11. Can I sell it from home?
Yes. You can use the free collection or post the handset in; both work as well as dropping the iPhone 11 off at our Haverhill counter. Whichever route you pick, the offer we apply is exactly the same.
Does posting my iPhone 11 to mendmyi mean you will ask for identification before you pay me?
Yes. Photo ID and proof of address are required on every purchase, with no exceptions, including handsets that arrive by post. Once we have confirmed those, payment is sent the same day.
Should I have my iPhone 11 repaired and keep it rather than sell it?
It depends on your plans, and that is a genuine choice because mendmyi repairs devices as well as buying them. If you want a working phone to carry on using, repair serves you. If the iPhone 11 has become a spare you no longer need, selling it takes it off your hands. Either way mendmyi can help, so weigh the two before deciding.
After mendmyi has inspected my iPhone 11, how long is the quoted offer kept open?
Once the offer is confirmed after inspection, the figure on your iPhone 11 stays valid for 14 days. That gives you time to accept without needing to decide on the spot.
Compare
Other models we buy
More ways to sell
Need it fixed instead? See iPhone 11 repairs.
Not in Haverhill?
We collect free from towns across the area, or send a tracked postage label.
Sell your phone
Tell us where to send your offer. We'll confirm the same working day.