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mendmyi
Sell your iPhone 12 to mendmyi for cash, paid the same day

Sell Your iPhone 12

We pay up to £146, paid the same day.

The condition of your iPhone 12 decides the offer you receive, with a cracked screen, scuffs or a worn battery all handled through the condition grade rather than treated as a refusal. The figure shown when you request your quote is the figure paid once the handset arrives, so there is no last-minute reduction. Describe the device honestly and we simply confirm it matches.

Storage
Condition
Battery health
Where do I find this?

Find your battery health by going to Settings > Battery > Battery Health > Maximum Capacity Apple's guide

Confirm your device matches - tick all that apply:

Not sure whether a part is original? How to check a refurbished phone

Before you sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.

GOV.UK: VAT margin schemes, section 6.2
We'll pay youCalculating your price

Confirm the checks to sell this phone

★★★★★ 4.9 from 763 reviews

Combined rating across Google, Trustpilot and Facebook reviews.

Paid the same day

Cash or bank transfer as soon as your device is checked, not store credit.

Price held 14 days

Once we send your offer it will not drop, so you have time to decide.

We repair, so faulty still pays

Cracked screen or worn battery is a job on our bench, not a write-off.

Not the iPhone 12 storage or condition you were looking for?

We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.

No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.

Three steps

How selling your iPhone 12 works

No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.

Get your price

Pick your iPhone 12 storage and condition above and the price we pay appears straight away, no waiting for a callback.

Get it to us, three ways

Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.

Paid the same day

Accept the offer and you are paid there and then, cash or bank transfer, never store credit.

How selling your phone works, start to finish →

Your price

What your iPhone 12 is worth depends on

Storage

Bigger storage means a better price. Tell the finder above which iPhone 12 you have and it prices that exact variant.

We buy the iPhone 12 in 64GB, 128GB and 256GB. Check Settings > General > About on the handset if you are unsure, and pick the exact storage size so we are both clear on what is being sold.

Screen condition

A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.

mendmyi also repairs phones, so an iPhone 12 with a cracked screen can be repaired instead of being sold as it is. Both paths are open and we will discuss them fairly, rather than steering you towards whichever suits us.

Body and connector

Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.

A damaged iPhone 12 can still be sold to mendmyi. The damage is reflected in the condition grade you choose, and the quote follows from that grade, so be faithful about what the handset looks like when you request it.

A free collection is available for your iPhone 12, alongside posting it to us or dropping it at our Haverhill counter. All three routes produce the same quote, so choose whichever is most convenient for you.

Battery health

Our cut off is 90 per cent, so at or above that there is no deduction at all. Below it we take off what a genuine replacement costs us rather than calling the iPhone 12 faulty. Apple's own 80 per cent mark is a repair threshold, not a resale one.

Battery wear is part of the iPhone 12's condition rather than a fault. Include the battery's real state when you describe the device, and the grade will match the handset honestly.

Whether it powers on

A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.

iCloud or Google account lock

We can only buy your iPhone 12 once it is signed out of iCloud, with Find My switched off.

Before your iPhone 12 leaves you, sign out of your Apple Account and switch off Find My. If either remains active the phone is still tied to you, which prevents us from testing or transferring it until the link is cleared.

Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your iPhone 12, our guide on how to check a refurbished phone walks through what to look for.

Five minutes

Before you sell: five minutes that protect you

Do these before you hand the device over and the sale goes through without a hitch.

  • 1.Back up what you want to keep

    Photos, contacts and anything else you would not want to lose. If an upgrade is replacing it, here is our guide to moving everything to your new phone.

  • 2.Sign out of iCloud or your Google account

    Turn off Find My before you hand over the iPhone 12. A device still signed in cannot be bought from you.

  • 3.Take out the SIM and any memory card

    These are yours to keep and are not part of the sale.

  • 4.Note down the IMEI

    Dial *#06# or check Settings to find it, in case you want a record for your own files.

Want the full walkthrough? Read our guide on how to wipe your phone before selling.

No surprises

Ownership, ID and your data

Three things worth knowing before you sell anything to anyone, not just to us.

The device has to be yours to sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."

We record name, address and ID on every purchase

We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.

It protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one. A photocard driving licence showing your current address covers both documents on its own.

GOV.UK: VAT margin schemes, section 6.2

Your data is wiped at our shop

Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.

Locked in

Your price is held for 14 days

Once we send you an offer for your iPhone 12, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.

What Our Customers Say

Rated 5★ across multiple platforms

Susan
“Excellent service. They had my daughter’s headphones and unfortunately were not able to fix them so they didn’t charge me even though they had ordered the part and done the work. Honest, friendly service - would highly recommend”
Trustpilot
Raul
“Amazing work done by the guys from mendmyi Haverhill , I call them regarding my coffee machine broke done and they don’t say no to a challenge . Couple off day latter I received a call from them it’s fixed and ready for collection , I don’t have word to thank them for the professional and great service what they provide to me . They definitely won a loyal customer and recomand them to my close ones . Than you very much again . They really know what they are doing.”
Google
Darren
“Brilliant efficient service, never ever trade your old Iphones in with anyone else!!!”
Trustpilot
Kevin
“Really good service and very quick when fixing my iPad screen”
Google
Tony
“Very personal service and extremely knowledgeable. I have made many visits for help and he has been very accommodating. I thoroughly recommend Fin for his interest in his customers and their issues. Special private independent company. 👍👍👍👍👍 ”
Trustpilot
Donna
“Took my daughter’s iPhone 11 in due to needing a new screen. Very helpful and friendly. All done within the day and kept informed with the repair. ”
Trustpilot
John
“Fantastic service and got my iPhone fixed that was on life support. These guys know what they’re doing 5* and highly recommend”
Google
Jacqueline
“Excellent service as always very polite and friendly staff first class 👍 ”
Trustpilot

Selling your iPhone 12

Will mendmyi reduce the offer shown for my iPhone 12 when it arrives?

No, it will not. The quote you are shown for your iPhone 12 is what the sale pays once the handset is with us. We only confirm it matches the condition you described, so the figure is not renegotiated at that point.

If my iPhone 12 has a cracked screen and the battery has seen better days, will mendmyi still buy it?

Yes, in both cases. A cracked screen and a worn battery are read through the condition grade, so the iPhone 12 is accepted in that state rather than refused. The quote simply reflects the honest condition you describe.

What do I need to do with my Apple Account and Find My on the iPhone 12 before selling it?

Both must be cleared before the sale can go ahead. Sign out of your Apple Account and switch off Find My on the iPhone 12 so the handset is no longer linked to you and we are free to test and transfer it.

Can I arrange collection rather than bring my iPhone 12 to Haverhill?

Yes, you can. mendmyi offers a free collection, and the quote is the same whether you use it, post the iPhone 12, or hand it in at the Haverhill counter, so there is no need to travel.

When I sell my iPhone 12 by post, what documents are needed and when is payment sent?

Photo ID and proof of address are required for every iPhone 12 purchase, regardless of how it reaches us. Once those details are confirmed, payment is sent out the same day, including when the handset arrives by post.

For an iPhone 12 with a cracked screen, how do I choose between repairing it and selling it to mendmyi?

There is no single right answer, and mendmyi will not push you one way. Because mendmyi repairs iPhones as well as buying them, your iPhone 12 can either be fixed with us first or sold in its current condition, and both options are worth discussing.

More ways to sell

Need it fixed instead? See iPhone 12 repairs.

Not in Haverhill?

We collect free from towns across the area, or send a tracked postage label.