Skip to main content
mendmyi
Sell your iPhone 11 Pro Max to mendmyi for cash, paid the same day

Sell Your iPhone 11 Pro Max

We pay up to £142, paid the same day.

Storage
Condition
Battery health
Where do I find this?

Find your battery health by going to Settings > Battery > Battery Health > Maximum Capacity Apple's guide

Confirm your device matches - tick all that apply:

Not sure whether a part is original? How to check a refurbished phone

Before you sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

Like any legitimate device buyer, we record photo ID and proof of address that match, to keep every purchase traceable to a genuine sale.

We'll pay youCalculating your price

Confirm the checks to sell this phone

★★★★★ 5.0 from 727 reviews

Paid the same day

Cash or bank transfer as soon as your device is checked, not store credit.

Price held 14 days

Once we send your offer it will not drop, so you have time to decide.

We repair, so faulty still pays

Cracked screen or worn battery is a job on our bench, not a write-off.

Not the iPhone 11 Pro Max storage or condition you were looking for?

We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.

No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.

Three steps

How selling your iPhone 11 Pro Max works

No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.

Get your price

Pick your iPhone 11 Pro Max storage and condition above and the price we pay appears straight away, no waiting for a callback.

Get it to us, three ways

Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.

Paid the same day

Accept the offer and you are paid there and then, cash or bank transfer, never store credit.

How selling your phone works, start to finish →

Your price

What your iPhone 11 Pro Max is worth depends on

The condition, functionality and completeness of your iPhone 11 Pro Max determine its value, so a cracked screen or a worn battery is accounted for in the grading rather than treated as a refusal. We buy the 64GB, 256GB and 512GB models. The quote shown is the price paid.

Storage

Bigger storage means a better price. Tell the finder above which iPhone 11 Pro Max you have and it prices that exact variant.

We buy the 64GB, 256GB and 512GB versions of the iPhone 11 Pro Max. When you request a quote, select the storage tier that matches your handset, because the capacity is part of what we confirm on arrival.

Screen condition

A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.

Body and connector

Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.

Signing out of your Apple Account and turning off Find My before the iPhone 11 Pro Max leaves you avoids a hold-up at our end. A handset that arrives still linked to an account cannot be tested or transferred to a new owner, so the sale cannot proceed until the sign-out is complete.

Free collection, a drop-in at our Haverhill shop counter and posting it in are all available for the iPhone 11 Pro Max, and the price is the same for each. Payment goes out the same day once your photo ID and proof of address are confirmed, whichever route you chose.

Battery health

Our cut off is 90 per cent, so at or above that there is no deduction at all. Below it we take off what a genuine replacement costs us rather than calling the iPhone 11 Pro Max faulty. Apple's own 80 per cent mark is a repair threshold, not a resale one.

A cracked screen or a worn battery does not rule out your iPhone 11 Pro Max. Every handset is graded on condition, functionality and completeness, so damage and battery wear are reflected in the assessment rather than treated as a refusal. If your handset has a fault, it is still one we will buy.

Whether it powers on

A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.

iCloud or Google account lock

We can only buy a iPhone 11 Pro Max that is signed out of iCloud or your Google account, with Find My switched off.

Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your iPhone 11 Pro Max, our guide on how to check a refurbished phone walks through what to look for.

Five minutes

Before you sell: five minutes that protect you

Do these before you hand the device over and the sale goes through without a hitch.

  • 1.Back up what you want to keep

    Photos, contacts and anything else you would not want to lose.

  • 2.Sign out of iCloud or your Google account

    Turn off Find My before you hand over the iPhone 11 Pro Max. A device still signed in cannot be bought from you.

  • 3.Take out the SIM and any memory card

    These are yours to keep and are not part of the sale.

  • 4.Note down the IMEI

    Dial *#06# or check Settings to find it, in case you want a record for your own files.

Want the full walkthrough? Read our guide on how to wipe your phone before selling.

No surprises

Ownership, ID and your data

Three things worth knowing before you sell anything to anyone, not just to us.

The device has to be yours to sell

We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.

"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."

We record ID on every purchase

Like any legitimate device buyer, we record photo ID and proof of address that match, to keep every purchase traceable to a genuine sale.

It is standard practice for any second-hand device buyer, and it protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one.

Your data is wiped at our shop

Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.

Locked in

Your price is held for 14 days

Once we send you an offer for your iPhone 11 Pro Max, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.

What Our Customers Say

Rated 5★ across multiple platforms

chris

“Excellent. Fast, efficient, and sensibly priced.”

Google
Julie

“Fin was very friendly, knowledgeable and took time to explain matters around the phone. Professional. Great service. Thoroughly recommend.”

Google
Emily

“Such an easy and convenient purchase. Helpful and informative staff. Kept me informed and flexible with collection. Really pleased with my purchase and so glad not to have to traipse into a city!”

Trustpilot
Rob

“Highly recommended. Great job. Fast and reliable service that’s reasonably priced.”

Google
Richard

“Excellent customer service: the staff member in the shop was knowledgeable about what the problem with the iPad might be, how long it would take to solve it and how much it would cost. Then the people actually working on it also gave prompt updates when asked. Best of all, the repair seems to have worked so far.”

Trustpilot
Angela

“Great service at Mendmyi. They were able to fix my laptop screen at a reasonable price, and very quickly too. Thank you. ”

Trustpilot
Ann

“Friendly attentive staff, who listened well to the situation regarding my broken phone, and was able to provide sound support and advice. Thank you.”

Trustpilot
sarah

“Great service, everything explained, professional job. Very grateful and would highly recommend. No more back of vape shops for me! ”

Trustpilot
Darren

“Fast Friendly &Helpful service. Had 2 Iphones Id upgraded - I tried Dont Sit on it & they were a joke! Went in the store phoned were checked straight away given a good price - job done!”

Trustpilot
moperthyur

“Best phone shop amazing customer service. Very kind and polite definitely would recommend.”

Google
Jacqueline

“Excellent service as always very polite and friendly staff first class 👍 ”

Trustpilot
Cheryl

“Fantastic service today; many thanks to the young man who helped me, sorry I did not catch your name. without any booking he was able to repair my daughter’s phone very fast. Thanks will recommend to everyone 😀”

Google
customer

“Nothing to much trouble when asking questions about phone,and service was great”

Trustpilot
Donna

“Took my daughter’s iPhone 11 in due to needing a new screen. Very helpful and friendly. All done within the day and kept informed with the repair. ”

Trustpilot
Grace

“they were fast in delivering,<br>my phone was fixed under 40min<br>had a nice experience with them and phone is back to life now perfectly”

Google

“Really helpful, easy to talk to and got the repair done quickly. Great service. Can recommend highly to non-techy people like myself.”

Trustpilot
John

“Did a great job with my iphone12 brought it back from the brink of death. Really recommend these top service very good experience.”

Facebook
Ian

“A friendly, proficient and speedy service. Well done. It is good to have you around.”

Google
Stacey

“Really responsive and helpful no hidden costs phone was repaired very quickly - greatly appreciated 😊”

Facebook
chris

“Excellent. Fast, efficient, and sensibly priced.”

Google
Julie

“Fin was very friendly, knowledgeable and took time to explain matters around the phone. Professional. Great service. Thoroughly recommend.”

Google
Emily

“Such an easy and convenient purchase. Helpful and informative staff. Kept me informed and flexible with collection. Really pleased with my purchase and so glad not to have to traipse into a city!”

Trustpilot
Rob

“Highly recommended. Great job. Fast and reliable service that’s reasonably priced.”

Google
Richard

“Excellent customer service: the staff member in the shop was knowledgeable about what the problem with the iPad might be, how long it would take to solve it and how much it would cost. Then the people actually working on it also gave prompt updates when asked. Best of all, the repair seems to have worked so far.”

Trustpilot
Angela

“Great service at Mendmyi. They were able to fix my laptop screen at a reasonable price, and very quickly too. Thank you. ”

Trustpilot
Ann

“Friendly attentive staff, who listened well to the situation regarding my broken phone, and was able to provide sound support and advice. Thank you.”

Trustpilot
sarah

“Great service, everything explained, professional job. Very grateful and would highly recommend. No more back of vape shops for me! ”

Trustpilot
Darren

“Fast Friendly &Helpful service. Had 2 Iphones Id upgraded - I tried Dont Sit on it & they were a joke! Went in the store phoned were checked straight away given a good price - job done!”

Trustpilot
moperthyur

“Best phone shop amazing customer service. Very kind and polite definitely would recommend.”

Google
Jacqueline

“Excellent service as always very polite and friendly staff first class 👍 ”

Trustpilot
Cheryl

“Fantastic service today; many thanks to the young man who helped me, sorry I did not catch your name. without any booking he was able to repair my daughter’s phone very fast. Thanks will recommend to everyone 😀”

Google
customer

“Nothing to much trouble when asking questions about phone,and service was great”

Trustpilot
Donna

“Took my daughter’s iPhone 11 in due to needing a new screen. Very helpful and friendly. All done within the day and kept informed with the repair. ”

Trustpilot
Grace

“they were fast in delivering,<br>my phone was fixed under 40min<br>had a nice experience with them and phone is back to life now perfectly”

Google

“Really helpful, easy to talk to and got the repair done quickly. Great service. Can recommend highly to non-techy people like myself.”

Trustpilot
John

“Did a great job with my iphone12 brought it back from the brink of death. Really recommend these top service very good experience.”

Facebook
Ian

“A friendly, proficient and speedy service. Well done. It is good to have you around.”

Google
Stacey

“Really responsive and helpful no hidden costs phone was repaired very quickly - greatly appreciated 😊”

Facebook
Lyn

“Friendly staff. Found the problem with my laptop, replaced the backlight and everything is working great. Thank you”

Trustpilot
Susan

“Excellent service. They had my daughter’s headphones and unfortunately were not able to fix them so they didn’t charge me even though they had ordered the part and done the work. Honest, friendly service - would highly recommend”

Trustpilot
Graham

“Was recommended Dropped phone and replaced screen promptly Super service ”

Trustpilot
john

“Nothing is too hard in the store, a very helpful and knowledgeable young man”

Google
Алла

“Our phone issue was resolved very professionally and quickly for a reasonable price.”

Google
Chris

“Great convenient service, sorted me out with a screen protector quickly when I popped in”

Google
Marion

“Thank you for excellent professional advice. Same day service. Great price. Will use again and recommend.”

Google
Tony

“Very personal service and extremely knowledgeable. I have made many visits for help and he has been very accommodating. I thoroughly recommend Fin for his interest in his customers and their issues. Special private independent company. 👍👍👍👍👍 ”

Trustpilot
Lauren

“Popped in the shop for new case! Was very helpful”

Facebook
Julie

“Great service! Very friendly local business! Used the shop several times for different things always quick and efficient and fairly priced ”

Trustpilot
Alan

“Popped in to see if worth fixing my mobile. Was very helpful in weighing up if it was worth it or not. As it wasn’t, I just enquired if he had a phone I was looking for. Turned out although they wouldn’t normally of had one, as new out. He did as someone else wanted to change to a larger version. So with in a few hours I had a new phone, which saved me £200 and stopped me wasting any further money on my old phone. Very helpful and informative. Switched cable for one suitable for my set up and put a screen cover on for me at no charge. Wouldn’t hesitate to use again.”

Trustpilot
Dean

“Excellent service start to finish, would recommend to anyone, done on the same day i took it in, and a quality job too !!”

Google
Ria

“Fixed my sons ipad same day, very friendly and reasonable price”

Google
Deborah

“Great service. Really happy with my screen and help.<br>Would definitely recommend”

Google
Haydar

“They fixed my phone right away, thank you”

Facebook
Rahman

“My pixel watch needed repairs, I got it back in less than 5 days after posting and they were very responsive with updates. I would recommend for anyone that needed repairs.”

Google
Raymond

“I needed a Windows 11 reinstall quickly, no worries, would definitely recommend ”

Trustpilot
Deborah

“A first class service for the third time. I’m glad to see the warranty has been extended to 12 months. Excellent ”

Trustpilot
Lyn

“Friendly staff. Found the problem with my laptop, replaced the backlight and everything is working great. Thank you”

Trustpilot
Susan

“Excellent service. They had my daughter’s headphones and unfortunately were not able to fix them so they didn’t charge me even though they had ordered the part and done the work. Honest, friendly service - would highly recommend”

Trustpilot
Graham

“Was recommended Dropped phone and replaced screen promptly Super service ”

Trustpilot
john

“Nothing is too hard in the store, a very helpful and knowledgeable young man”

Google
Алла

“Our phone issue was resolved very professionally and quickly for a reasonable price.”

Google
Chris

“Great convenient service, sorted me out with a screen protector quickly when I popped in”

Google
Marion

“Thank you for excellent professional advice. Same day service. Great price. Will use again and recommend.”

Google
Tony

“Very personal service and extremely knowledgeable. I have made many visits for help and he has been very accommodating. I thoroughly recommend Fin for his interest in his customers and their issues. Special private independent company. 👍👍👍👍👍 ”

Trustpilot
Lauren

“Popped in the shop for new case! Was very helpful”

Facebook
Julie

“Great service! Very friendly local business! Used the shop several times for different things always quick and efficient and fairly priced ”

Trustpilot
Alan

“Popped in to see if worth fixing my mobile. Was very helpful in weighing up if it was worth it or not. As it wasn’t, I just enquired if he had a phone I was looking for. Turned out although they wouldn’t normally of had one, as new out. He did as someone else wanted to change to a larger version. So with in a few hours I had a new phone, which saved me £200 and stopped me wasting any further money on my old phone. Very helpful and informative. Switched cable for one suitable for my set up and put a screen cover on for me at no charge. Wouldn’t hesitate to use again.”

Trustpilot
Dean

“Excellent service start to finish, would recommend to anyone, done on the same day i took it in, and a quality job too !!”

Google
Ria

“Fixed my sons ipad same day, very friendly and reasonable price”

Google
Deborah

“Great service. Really happy with my screen and help.<br>Would definitely recommend”

Google
Haydar

“They fixed my phone right away, thank you”

Facebook
Rahman

“My pixel watch needed repairs, I got it back in less than 5 days after posting and they were very responsive with updates. I would recommend for anyone that needed repairs.”

Google
Raymond

“I needed a Windows 11 reinstall quickly, no worries, would definitely recommend ”

Trustpilot
Deborah

“A first class service for the third time. I’m glad to see the warranty has been extended to 12 months. Excellent ”

Trustpilot
John

“Fantastic service and got my iPhone fixed that was on life support. These guys know what they’re doing 5* and highly recommend”

Google
Mr

“I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot. They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here. Highly recommended.”

Trustpilot
Tracy

“Fantastic service”

Trustpilot
Naser

“My phone had a cracked back glass, and I brought it in for repair yesterday. The repair was done perfectly, and everything looks great. The customer service was professional and friendly, and my phone was ready right on time. I’m very satisfied with the service and would highly recommend them.”

Google
Graham

“Simple to book, exceptional service and kept informed throughout. ”

Trustpilot
Janet

“I needed help with wiping my old iPad and setting up my new one. Fin was so knowledgeable and gave an excellent service. I would recommend him and the company to anyone. A grateful customer. ”

Trustpilot
Dean

“Excellent Service – Data Fully Recovered!<br>I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot.<br><br>They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here.<br><br>Highly recommended.”

Google
Cheryl

“Hubby has a really old model, touchscreen , which wouldn’t allow to work! I tried what I researched online. These guys were good at talking through it again & also offered to repair screen same day if it didn’t reset.<br>Thanks a million, saved a drive into Haverhill<br>Happy New Orosperous Year to you 2026 🧧🥳”

Google
Sean

“Very nice phone provided, sent special delivery, ordered 4pm Friday was with me 10am the next day. Also came with a protective case which was a nice touch. Will keep checking the website for new products.”

Trustpilot
Emma

“Always great service and advice.”

Google
Raul

“Amazing work done by the guys from mendmyi Haverhill , I call them regarding my coffee machine broke done and they don’t say no to a challenge . Couple off day latter I received a call from them it’s fixed and ready for collection , I don’t have word to thank them for the professional and great service what they provide to me . They definitely won a loyal customer and recomand them to my close ones . Than you very much again . They really know what they are doing.”

Google
Donna

“Had to take my son’s iPhone in for a repair. Was fitted with a new battery within an hour and screen sorted where battery had swollen. Excellent service and would definitely recommend.”

Trustpilot
Kevin

“Really good service and very quick when fixing my iPad screen”

Google
Neil

“Great service at good price by trustworthy staff - highly recommended”

Google
Glenn

“Great service very friendly, and helpful and with a 2 hour repair.<br>Definitely will use again<br>Thank you.”

Google
Karen

“Popped in for help with an iPhone. Service was great, helpful, polite and friendly. They sorted the issue. Great service. Would definitely recommend 👌”

Google
Malik

“I purchased an iPhone cover from MendMyi today and I’m very impressed with the quality. The cover fits perfectly, feels premium, and gives great protection.”

Google
Stuart

“Samsung flip phone did the inevitable and screen cracked on the bend. Looked at taking it to a large store and although cheaper, it was along way to travel and due to time constraints booked into Mendmyi. Although slightly more expensive they got the job done quickly using Samsung parts and it was a quick turnaround and it's all like new again.”

Google
John

“Fantastic service and got my iPhone fixed that was on life support. These guys know what they’re doing 5* and highly recommend”

Google
Mr

“I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot. They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here. Highly recommended.”

Trustpilot
Tracy

“Fantastic service”

Trustpilot
Naser

“My phone had a cracked back glass, and I brought it in for repair yesterday. The repair was done perfectly, and everything looks great. The customer service was professional and friendly, and my phone was ready right on time. I’m very satisfied with the service and would highly recommend them.”

Google
Graham

“Simple to book, exceptional service and kept informed throughout. ”

Trustpilot
Janet

“I needed help with wiping my old iPad and setting up my new one. Fin was so knowledgeable and gave an excellent service. I would recommend him and the company to anyone. A grateful customer. ”

Trustpilot
Dean

“Excellent Service – Data Fully Recovered!<br>I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot.<br><br>They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here.<br><br>Highly recommended.”

Google
Cheryl

“Hubby has a really old model, touchscreen , which wouldn’t allow to work! I tried what I researched online. These guys were good at talking through it again & also offered to repair screen same day if it didn’t reset.<br>Thanks a million, saved a drive into Haverhill<br>Happy New Orosperous Year to you 2026 🧧🥳”

Google
Sean

“Very nice phone provided, sent special delivery, ordered 4pm Friday was with me 10am the next day. Also came with a protective case which was a nice touch. Will keep checking the website for new products.”

Trustpilot
Emma

“Always great service and advice.”

Google
Raul

“Amazing work done by the guys from mendmyi Haverhill , I call them regarding my coffee machine broke done and they don’t say no to a challenge . Couple off day latter I received a call from them it’s fixed and ready for collection , I don’t have word to thank them for the professional and great service what they provide to me . They definitely won a loyal customer and recomand them to my close ones . Than you very much again . They really know what they are doing.”

Google
Donna

“Had to take my son’s iPhone in for a repair. Was fitted with a new battery within an hour and screen sorted where battery had swollen. Excellent service and would definitely recommend.”

Trustpilot
Kevin

“Really good service and very quick when fixing my iPad screen”

Google
Neil

“Great service at good price by trustworthy staff - highly recommended”

Google
Glenn

“Great service very friendly, and helpful and with a 2 hour repair.<br>Definitely will use again<br>Thank you.”

Google
Karen

“Popped in for help with an iPhone. Service was great, helpful, polite and friendly. They sorted the issue. Great service. Would definitely recommend 👌”

Google
Malik

“I purchased an iPhone cover from MendMyi today and I’m very impressed with the quality. The cover fits perfectly, feels premium, and gives great protection.”

Google
Stuart

“Samsung flip phone did the inevitable and screen cracked on the bend. Looked at taking it to a large store and although cheaper, it was along way to travel and due to time constraints booked into Mendmyi. Although slightly more expensive they got the job done quickly using Samsung parts and it was a quick turnaround and it's all like new again.”

Google

Selling your iPhone 11 Pro Max

My iPhone 11 Pro Max is still linked to my Apple Account. What do I need to do before handing it over?

Sign out of your Apple Account and turn off Find My before the handset is collected, dropped at our Haverhill shop counter or posted in. A phone that arrives still locked to an account cannot be tested or transferred, so this step is required before we can complete the purchase.

What are the ways to get my iPhone 11 Pro Max to you, and does the route I choose change the price?

Free collection, the Haverhill shop counter and posting it in all lead to the same price for your iPhone 11 Pro Max, so pick whichever route is easiest for you.

What identification do you need from me, and how quickly is payment made after my iPhone 11 Pro Max arrives?

Photo ID and proof of address are required on every purchase, with no exceptions. Once both are confirmed, payment goes out the same day, whether the handset was collected, posted in or dropped at our counter.

Is the amount quoted for my iPhone 11 Pro Max the amount I actually receive?

No, we do not negotiate it down on arrival. The quote shown is the price paid once the handset's condition, functionality and completeness are confirmed; it is not an opening position for bargaining.

The screen on my iPhone 11 Pro Max is cracked and the battery no longer holds much charge. Is that a problem?

No, it is not a problem. We still buy the handset - the cracked screen and the worn battery are both part of the grading for the iPhone 11 Pro Max, so each is reflected in the assessment rather than being a reason to turn it away.