Sell Your Galaxy Note20 Ultra
2020 · SM-N985F
We pay up to £126, paid the same day.
The amount you receive for a Samsung Galaxy Note20 Ultra depends on the condition you choose, so be honest about any cracked screen or worn battery. Damage lowers the figure, but it does not automatically make the phone unsellable. After we inspect the device and confirm the offer, that figure is held for 14 days. Payment goes out the same day once our checks are complete.
We'll pay you
Calculating your price
Choose a storage size for a price
Choose a storage size for a price
Choose a storage size for a price
Combined rating across Google, Trustpilot and Facebook reviews.
Paid the same day
Bank transfer as soon as your device is checked, or store credit towards an upgrade or downgrade.
Price held 14 days
Once we send your offer it will not drop, so you have time to decide.
We repair, so faulty still pays
Cracked screen or worn battery is a job on our bench, not a write-off.
Not the Galaxy Note20 Ultra storage or condition you were looking for?
We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.
No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.
Three steps
How selling your Galaxy Note20 Ultra works
No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.
Get your price
Pick your Galaxy Note20 Ultra storage and condition above and the price we pay appears straight away, no waiting for a callback.
Get it to us, three ways
Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.
Paid the same day
Accept the offer and you are paid there and then, by bank transfer, or store credit towards an upgrade or downgrade.
Your price
What your Galaxy Note20 Ultra is worth depends on
Storage
Bigger storage means a better price. Tell the finder above which Galaxy Note20 Ultra you have and it prices that exact variant.
We accept the Galaxy Note20 Ultra in 128GB, 256GB and 512GB versions. When you request the quote, selecting the right storage size ensures the offer reflects the actual phone you are sending.
Screen condition
A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.
mendmyi repairs devices as well as buying them, so do not feel obliged to sell a cracked Note20 Ultra. If you want to keep the phone and simply need it fixed, repair is a genuine option alongside selling it to us.
Body and connector
Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.
Once the Note20 Ultra has been inspected and the offer is confirmed, that figure is held for 14 days. The inspection is the point at which the hold starts, so the amount will not be revised during that time.
Battery health
We check battery condition ourselves on the bench rather than asking you to self-report a figure online, since there is no single on-device reading we can rely on for every brand. A genuinely worn cell comes off at what a real replacement costs us, worked out once we have the Galaxy Note20 Ultra in front of us.
The offer for a Galaxy Note20 Ultra follows the condition you report, so a cracked screen, dented frame or worn battery needs to be part of the description rather than left out. Describing the phone accurately at the start means we can confirm the offer without surprises at inspection.
A Note20 Ultra from August 2020 may well have a battery that has worn down through normal use. If yours now needs charging more often than it used to, describe it honestly and choose the condition that reflects a worn battery.
Whether it powers on
A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.
iCloud or Google account lock
We can only buy your Galaxy Note20 Ultra once it is signed out of your Google account, which is what clears Factory Reset Protection.
Sign out of your Google account and remove any PIN, password or fingerprint lock before you send the Note20 Ultra. A phone still attached to a previous account has to be cleared before it can be reused, and that step will only delay your sale if you leave it until after posting.
Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your Galaxy Note20 Ultra, our guide on how to check a refurbished phone walks through what to look for.
Five minutes
Before you sell: five minutes that protect you
Do these before you hand the device over and the sale goes through without a hitch.
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1.Back up what you want to keep
Photos, contacts and anything else you would not want to lose. If an upgrade is replacing it, here is our guide to moving everything to your new phone.
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2.Sign out of iCloud or your Google account
Turn off Find My before you hand over the Galaxy Note20 Ultra. A device still signed in cannot be bought from you.
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3.Take out the SIM and any memory card
These are yours to keep and are not part of the sale.
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4.Note down the IMEI
Dial *#06# or check Settings to find it, in case you want a record for your own files.
Want the full walkthrough? Read our guide on how to wipe your phone before selling.
No surprises
Ownership, ID and your data
Three things worth knowing before you sell anything to anyone, not just to us.
The device has to be yours to sell
We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.
"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."
We record name, address and ID on every purchase
We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.
It protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one. A photocard driving licence showing your current address covers both documents on its own.
GOV.UK: VAT margin schemes, section 6.2Your data is wiped at our shop
Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.
Locked in
Your price is held for 14 days
Once we send you an offer for your Galaxy Note20 Ultra, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.
What Our Customers Say
Rated 5★ across multiple platforms
“they were fast in delivering,<br>my phone was fixed under 40min<br>had a nice experience with them and phone is back to life now perfectly”
“Excellent. Fast, efficient, and sensibly priced.”
“Excellent customer service”
“Friendly attentive staff, who listened well to the situation regarding my broken phone, and was able to provide sound support and advice. Thank you.”
“Best phone shop amazing customer service. Very kind and polite definitely would recommend.”
“Samsung flip phone did the inevitable and screen cracked on the bend. Looked at taking it to a large store and although cheaper, it was along way to travel and due to time constraints booked into Mendmyi. Although slightly more expensive they got the job done quickly using Samsung parts and it was a quick turnaround and it's all like new again.”
“Very knowledgable and helpful. Provided clear information and the process was very simple.”
“Fantastic service”
Selling your Galaxy Note20 Ultra
I am trying to decide whether to repair my cracked Galaxy Note20 Ultra or sell it to mendmyi. Does mendmyi actually repair phones, or is it purely a buying service?
mendmyi does both, so this is a genuine decision rather than a push towards a sale. If you want to keep the Note20 Ultra, a repair is available; if you would rather not, selling the device to us is equally straightforward.
How long is the offer held for my Galaxy Note20 Ultra once you have confirmed it after inspecting the device?
The offer is held for 14 days from the moment we confirm it after inspecting your Note20 Ultra. Within that period the figure will not move, so there is no need to rush into accepting.
Will the quote for my Galaxy Note20 Ultra be reduced by you when the phone arrives for inspection?
No, the quote will not be reduced on arrival. The figure you are given is the figure you receive for the condition you selected, not an opening position for negotiation.
I have a Galaxy Note20 Ultra with a damaged screen and a tired battery. Do those faults together stop a sale going ahead?
No, those faults together do not stop the sale. A damaged screen and a worn battery are both part of the condition choices, so we account for them in the quote instead of refusing the phone.
Does the Google account and screen lock on my Galaxy Note20 Ultra need to be taken off before mendmyi can buy it?
Yes, both need to be removed before you send the phone in. A device that is still signed in to your Google account stays linked to you and will not be able to move through our checks until you have logged out and removed the lock.
I am near the Haverhill counter but sometimes post items. If I post my Galaxy Note20 Ultra instead of bringing it to Haverhill, will I be paid less?
No, you will not be paid less. The amount is identical for a counter drop-off, a free collection or a posted parcel, so choose whichever route is easiest for you.
Compare
Other models we buy
Not in Haverhill?
We collect free from towns across the area, or send a tracked postage label.
Sell your phone
Tell us where to send your offer. We'll confirm the same working day.