Sell Your Galaxy Note20
2020 · SM-N980F
We pay up to £83, paid the same day.
Sell your Galaxy Note20 to mendmyi cracked or working. The amount you are quoted depends on the condition you describe, and once our inspection confirms that condition, the offer is held for 14 days. We buy both the 128GB and 256GB Note20, and the same offer applies whether you book a free collection, drop it at the Haverhill counter or post it in.
We'll pay you
Calculating your price
Choose a storage size for a price
Choose a storage size for a price
Choose a storage size for a price
Combined rating across Google, Trustpilot and Facebook reviews.
Paid the same day
Bank transfer as soon as your device is checked, or store credit towards an upgrade or downgrade.
Price held 14 days
Once we send your offer it will not drop, so you have time to decide.
We repair, so faulty still pays
Cracked screen or worn battery is a job on our bench, not a write-off.
Not the Galaxy Note20 storage or condition you were looking for?
We buy a lot more than we list here. Older iPhones, Samsung and Pixel handsets, iPads, Apple Watches, MacBooks and games consoles all get a real offer, and a cracked or faulty device is still worth something to us because we repair them in house. Tell us what you have and we will come back with a firm price.
No obligation, and nothing to pay. We will not give you a number we cannot honour, so if we need to see it first we will say so.
Three steps
How selling your Galaxy Note20 works
No haggling, no waiting on a callback, and no offer that quietly drops when you arrive.
Get your price
Pick your Galaxy Note20 storage and condition above and the price we pay appears straight away, no waiting for a callback.
Get it to us, three ways
Walk into the shop, book a free collection from your door within 5 miles, or post it free from anywhere in mainland UK.
Paid the same day
Accept the offer and you are paid there and then, by bank transfer, or store credit towards an upgrade or downgrade.
Your price
What your Galaxy Note20 is worth depends on
Storage
Bigger storage means a better price. Tell the finder above which Galaxy Note20 you have and it prices that exact variant.
Before you get a quote, open Settings and check whether your Note20 has 128GB or 256GB of storage. We buy both capacities, but choosing the wrong one means your quote could be based on the wrong phone.
Screen condition
A cracked screen does not drop you to a faulty price. You keep the condition the phone is otherwise in and we simply take off what the glass costs us to replace, because we replace them ourselves.
A cracked screen does not take your Galaxy Note20 out of the running. Use the condition questions to describe the damage accurately and we will assess it as it is, rather than quoting for a phone in better condition than the one you send.
Body and connector
Dents, scuffs and cracks to the casing are graded as part of the overall condition. A cracked back or a bent frame lowers the offer but rarely rules a device out.
Selling is straightforward: you can book a free collection, drop the Note20 at our Haverhill counter or post it in, and the quote is identical for every route. Photo ID and proof of address are required on all purchases, and payment leaves the same day once they are confirmed.
Once the Note20 arrives and our inspection confirms the condition you selected, the offer is held for 14 days. There is no need to decide on the spot, because the confirmed offer stays open while you make up your mind.
Battery health
We check battery condition ourselves on the bench rather than asking you to self-report a figure online, since there is no single on-device reading we can rely on for every brand. A genuinely worn cell comes off at what a real replacement costs us, worked out once we have the Galaxy Note20 in front of us.
Battery condition is part of the sale, not a hidden catch. If your Note20 battery now runs down quickly, select the condition option that says so, because a worn battery is handled at inspection rather than treated as a reason to refuse the phone.
Whether it powers on
A device that boots and passes our checks is worth more than one that does not, but a dead handset is still worth telling us about rather than binning.
iCloud or Google account lock
We can only buy your Galaxy Note20 once it is signed out of your Google account, which is what clears Factory Reset Protection.
Remove any Google or Samsung accounts and switch off the screen lock before sending your Note20. A phone that still asks for a previous account cannot move on to a new owner, and clearing it before dispatch avoids a delay at inspection.
Original parts matter to the price: an aftermarket screen, battery or camera fitted by someone else changes what we can pay. If you are not sure what is in your Galaxy Note20, our guide on how to check a refurbished phone walks through what to look for.
Five minutes
Before you sell: five minutes that protect you
Do these before you hand the device over and the sale goes through without a hitch.
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1.Back up what you want to keep
Photos, contacts and anything else you would not want to lose. If an upgrade is replacing it, here is our guide to moving everything to your new phone.
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2.Sign out of iCloud or your Google account
Turn off Find My before you hand over the Galaxy Note20. A device still signed in cannot be bought from you.
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3.Take out the SIM and any memory card
These are yours to keep and are not part of the sale.
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4.Note down the IMEI
Dial *#06# or check Settings to find it, in case you want a record for your own files.
Want the full walkthrough? Read our guide on how to wipe your phone before selling.
No surprises
Ownership, ID and your data
Three things worth knowing before you sell anything to anyone, not just to us.
The device has to be yours to sell
We cannot buy a device that is still under contract or on finance, because until it is paid off you are not yet its legal owner. We also cannot buy a device that is part of an ongoing insurance claim, or that has been reported lost or stolen.
"This device is not under contract or finance, is not part of an insurance claim, and has not been reported lost or stolen - I own it outright."
We record name, address and ID on every purchase
We record the name and address of everyone we buy from, and check them against photo ID and proof of address. HMRC requires it: buying from a private seller, we have to raise the purchase invoice ourselves and it must carry your details. Bring the documents into the shop and show us, or send a photo if the device is reaching us another way.
It protects you as much as us: the purchase can always be traced back to a genuine sale rather than an anonymous one. A photocard driving licence showing your current address covers both documents on its own.
GOV.UK: VAT margin schemes, section 6.2Your data is wiped at our shop
Once your device is checked in, it is fully wiped and factory reset at our shop before it goes anywhere else. Nothing of yours is left behind on it.
Locked in
Your price is held for 14 days
Once we send you an offer for your Galaxy Note20, it is held for 14 days. That gives you time to compare us against the online recyclers before deciding, without the price moving under you.
What Our Customers Say
Rated 5★ across multiple platforms
“Such an easy and convenient purchase. Helpful and informative staff. Kept me informed and flexible with collection. Really pleased with my purchase and so glad not to have to traipse into a city!”
“Fantastic service”
“Best phone shop amazing customer service. Very kind and polite definitely would recommend.”
“Had to take my son’s iPhone in for a repair. Was fitted with a new battery within an hour and screen sorted where battery had swollen. Excellent service and would definitely recommend.”
“Excellent service as always very polite and friendly staff first class 👍 ”
“Friendly attentive staff, who listened well to the situation regarding my broken phone, and was able to provide sound support and advice. Thank you.”
“I’m genuinely impressed with the service I received. My phone suffered water damage and completely stopped displaying anything, so I thought my data was gone for good. Thankfully, the team managed to recover everything — photos, contacts, messages, the lot. They were professional, quick, and kept me updated throughout the process. What felt like a disaster turned into a huge relief thanks to their skill and care. If you’re dealing with a water‑damaged device and worried about your data, I can honestly say you’re in safe hands here. Highly recommended.”
“Nothing to much trouble when asking questions about phone,and service was great”
Selling your Galaxy Note20
Does the quote for my Galaxy Note20 depend on whether I use the free collection, the Haverhill counter or the post?
No, it does not. You can book a free collection, hand the Note20 in at our Haverhill counter or post it to us, and the same quote applies for all three routes.
Can I be paid for my Galaxy Note20 without sending photo ID and proof of address, and how fast is payment after you confirm them?
No. Photo ID and proof of address are required on every purchase, with no exceptions. Once those are confirmed, payment goes out the same day, no matter which sending route you used.
If my Galaxy Note20 is still usable but showing wear, should I have it repaired by mendmyi or sell it to you instead?
Both options are open, because mendmyi repairs phones as well as buying them, so the choice is genuinely yours. If you want to keep the Note20, ask about a repair; if you would rather pass it on, sell it in its current condition and let our inspection set the quote.
How long does the confirmed offer for my Galaxy Note20 stay valid after you have inspected it?
The confirmed offer is held for 14 days after our inspection. That 14-day hold is fixed once we confirm the condition of your Note20.
Is the quote I see for my Galaxy Note20 before I send it the amount I will actually receive, or can it be reduced when it arrives?
No, it cannot be talked down. The quote you are shown is the amount that is paid, not an opening position, provided the Note20 matches the condition you described.
Would a Galaxy Note20 with both a cracked screen and a badly worn battery still be accepted by mendmyi?
Yes, those two faults together do not end the sale. Select the condition option that reflects both the screen damage and the worn battery, and the quote already accounts for them.
Compare
Other models we buy
Not in Haverhill?
We collect free from towns across the area, or send a tracked postage label.
Sell your phone
Tell us where to send your offer. We'll confirm the same working day.